Privacy & POPIA

Privacy notice and POPIA

Last updated: 13 November 2026. This notice explains how RRM Electrical Solutions handles personal information submitted through this website. It is a draft for business review before publication.

Information collected

When you request a quotation, contact RRM or submit a part number, we may receive your name, email address, telephone number if provided, company, technical requirements, uploaded information and correspondence. Website hosting and security services may also process IP addresses and technical logs.

Why information is used

We use information to respond to enquiries, prepare and follow up on quotations, source products, administer business relationships, maintain website security and meet applicable legal obligations.

Sharing and retention

Information may be shared with authorised hosting, email and service providers and, where necessary for sourcing, suppliers. We aim to share only the information required for the relevant purpose. Records are retained only as reasonably necessary for business and legal purposes, subject to an approved retention schedule.

Your rights

Under South Africa’s Protection of Personal Information Act (POPIA), you may request access to or correction of personal information and raise objections or complaints where applicable. Contact RRM using the details on our Contact page. You may also contact the Information Regulator of South Africa.

Security and international processing

RRM should apply appropriate technical and organisational safeguards. Some website providers or suppliers may process information outside South Africa; any such processing must meet applicable POPIA requirements.

Contact

For privacy queries, requests or complaints, use the RRM contact page. The business should publish its designated Information Officer details and verified contact address before relying on this notice.